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VikiHub School Terms and Conditions **Effective Date:** 19 August 2026 Welcome to VikiHub School, operated through **learn.vikihub.ng**. By creating an account, enrolling in a course, accessing course materials, or using any service provided through VikiHub School, you agree to comply with these Terms and Conditions. ## 1. Use of the LMS You agree to provide accurate information when creating your account and to keep your login credentials secure. Your account is personal to you. You must not share your account, password, course access, or other restricted materials with another person. We reserve the right to suspend or terminate an account where there is reasonable evidence of fraud, unauthorized access, abuse of the platform, or violation of these Terms. ## 2. Course Enrollment and Access When you enroll in a course, you receive access to the course according to the access conditions stated on that particular course. Course access may include videos, documents, quizzes, assignments, downloadable resources, and other learning materials. Course materials are provided for the personal educational use of the enrolled student and must not be copied, resold, redistributed, publicly uploaded, or shared without written permission. ## 3. Payments All course prices displayed on the platform are subject to the applicable course description and checkout information at the time of purchase. You are responsible for ensuring that payment information supplied during a transaction is accurate. Enrollment or course access may depend on successful confirmation of payment. ## 4. Refunds and Cancellations Refund requests will be handled according to the refund conditions communicated for the relevant course and applicable Nigerian consumer-protection laws. Nothing in these Terms is intended to remove or restrict any consumer right that cannot lawfully be excluded. Where a service has not been supplied or has materially failed to meet the applicable agreement, VikiHub School will address the matter in accordance with applicable law. ## 5. Intellectual Property All original course materials, including videos, written materials, graphics, documents, branding, and other educational resources provided through VikiHub School remain protected by applicable intellectual-property laws. Purchasing or accessing a course does not transfer ownership of the course materials to you. You may use the materials for your own learning but may not reproduce, distribute, sell, publish, or commercially exploit them without authorization. ## 6. Acceptable Use You agree not to: * Attempt to gain unauthorized access to another user's account. * Circumvent course-access restrictions. * Copy or redistribute paid course materials. * Upload malicious software or harmful content. * Use the LMS for fraudulent or unlawful activities. * Interfere with the operation or security of the platform. * Impersonate another student, instructor, or administrator. ## 7. Platform Availability We aim to keep VikiHub School available and functioning properly. However, temporary interruptions may occur because of maintenance, hosting problems, internet-service failures, security incidents, or circumstances beyond our reasonable control. Where reasonably possible, important interruptions will be communicated to affected users. ## 8. Educational Information Courses are provided for educational purposes. Completion of a course does not automatically guarantee employment, income, certification by an external professional body, or any particular business result unless such outcome is expressly stated for that course. ## 9. Changes to These Terms We may update these Terms when necessary to reflect changes to our services, technology, business practices, or applicable legal requirements. Where appropriate, significant changes will be communicated to users. ## 10. Contact and Complaints If you have a question, complaint, payment issue, course-access problem, or other concern, please contact VikiHub School through the official contact details provided on the website. We will make reasonable efforts to investigate and resolve legitimate complaints promptly. ## 11. Agreement By selecting the consent option, creating an account, enrolling in a course, or otherwise using VikiHub School where acceptance is requested, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these Terms, you should not proceed with the applicable service. **VikiHub School** Website: **learn.vikihub.ng**

# VikiHub School Privacy and Data Processing Notice **Effective Date:** 19 August 2026 VikiHub School, available at **learn.vikihub.ng**, respects the privacy of students, instructors, visitors, and other users of the platform. This notice explains how personal information may be collected and used when you use our LMS. ## 1. Information We May Collect Depending on how you use the platform, we may collect information such as: * Full name * Email address * Telephone number * Account username * Course enrollment information * Learning progress * Quiz and assessment results * Certificates or completion records * Payment and transaction information * Technical information necessary to operate and secure the website * Information you voluntarily provide through forms, support requests, or communications We will only request information that is reasonably relevant to providing, administering, securing, or improving our services, or where processing is otherwise permitted by applicable law. ## 2. How We Use Your Information Your information may be used to: * Create and manage your student account. * Enroll you in courses. * Provide access to purchased learning materials. * Track course progress and completion. * Process and verify transactions. * Issue course certificates where applicable. * Communicate with you about your account or courses. * Respond to support requests and complaints. * Maintain the security and functionality of the LMS. * Prevent fraud, abuse, and unauthorized access. * Meet applicable legal or regulatory obligations. * Improve our educational services and platform. ## 3. Sharing of Information We do not intend to sell your personal information. Information may be disclosed to service providers or other parties where reasonably necessary to operate the LMS, process payments, provide hosting or technical services, deliver communications, maintain security, or comply with legal obligations. Where third-party services process personal data on our behalf, we will seek to use appropriate safeguards consistent with applicable data-protection requirements. ## 4. Cookies and Similar Technologies The website may use cookies or similar technologies to support essential functionality, security, login sessions, preferences, analytics, and other permitted purposes. Where consent is legally required for a particular type of processing, we will provide the appropriate choice. ## 5. Data Security We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure. ## 6. Your Privacy Rights Subject to applicable law and relevant conditions, you may have rights concerning your personal information, including rights relating to access, correction, objection, withdrawal of consent where consent is the applicable legal basis, and other rights provided by Nigerian data-protection law. Requests concerning your personal information may be submitted through our official support/contact channels. ## 7. Children and Minors Where a course or service is intended for minors, appropriate consent and safeguards will be applied as required by applicable law. Where necessary, VikiHub School may require consent from a parent or lawful guardian before processing a minor's personal information. ## 8. Changes to This Notice We may update this Privacy and Data Processing Notice when necessary. The latest version will be made available through the website. ## 9. Consent By selecting the consent option, you acknowledge that you have read and understood this Privacy and Data Processing Notice. Where processing is based on your consent, you provide that consent for the purposes described above. You may withdraw consent where applicable, although withdrawal does not affect processing that was lawfully carried out before withdrawal or processing that has another lawful basis. **VikiHub School** Website: **learn.vikihub.ng**

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