Privacy Policy

Last Updated: August 19, 2026

Welcome to Vikihub Learning, available at learn.vikihub.ng. We respect your privacy and are committed to protecting the personal information you provide when you use our website, create an account, enroll in courses, make purchases, or interact with our learning services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using Vikihub Learning, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

A. Information You Provide

When you register for an account, enroll in a course, contact us, or use our services, we may collect information such as:

  • Full name
  • Username
  • Email address
  • Phone number
  • Billing or transaction information
  • Account login information
  • Course enrollment information
  • Learning progress and completion information
  • Certificates or assessment-related information
  • Information you provide when contacting our support team

You should only provide information that is accurate and necessary for your use of our services.

B. Payment Information

When you purchase a course or other service, payment may be processed through a third-party payment provider.

We may receive information necessary to confirm and record your transaction, such as the transaction reference, payment status, amount paid, and date of payment.

We generally do not store your complete debit or credit card details on our website when payment is processed through a third-party payment provider.

Payment providers may have their own privacy policies governing how they collect and process payment information.

C. Information Collected Automatically

When you visit learn.vikihub.ng, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring pages
  • General website usage information

This information may be used to maintain website security, troubleshoot technical problems, improve website performance, and understand how visitors use our website.

2. How We Use Your Information

We may use the information we collect to:

  • Create and manage your account
  • Provide access to courses and learning materials
  • Process course enrollments and purchases
  • Record learning progress and course completion
  • Issue certificates where applicable
  • Provide customer and technical support
  • Communicate with you about your account or purchases
  • Send important service-related notifications
  • Improve our courses, website, and learning experience
  • Prevent fraud, abuse, and unauthorized access
  • Maintain the security and functionality of our website
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice where required.

3. Course and Learning Information

When you enroll in a course, we may record information relating to your participation in that course.

This may include:

  • Course enrollment
  • Course progress
  • Lessons completed
  • Quizzes or assessments
  • Course completion status
  • Certificates issued
  • Other information necessary to administer the learning program

This information allows us to provide and manage our learning services.

4. Cookies

Vikihub Learning may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and provide certain functionality.

We may use cookies to:

  • Keep you logged into your account
  • Maintain shopping cart and checkout functionality
  • Remember preferences
  • Support course and learning functionality
  • Improve website performance
  • Understand website usage
  • Help maintain website security

Some cookies may be placed by third-party services that operate on or integrate with our website.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website features, including account, course, or checkout functionality.

5. Third-Party Services

We may use trusted third-party services to help operate our website and provide our services.

These may include services for:

  • Payment processing
  • Website hosting
  • Website security
  • Analytics
  • Email communication
  • Course delivery
  • Website functionality

These third parties may process information according to their own privacy policies and applicable laws.

We do not sell your personal information to third parties.

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials. Do not share your password with other people, and notify us if you believe your account has been accessed without authorization.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

8. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request restriction of certain processing
  • Request a copy of certain information in a portable format

Some requests may be subject to legal or legitimate business requirements.

To make a privacy-related request, please contact us using the contact information provided on our website.

9. Account Information

You may be able to update certain information through your Vikihub Learning account.

If you believe that information associated with your account is incorrect, please contact us so that we can assist with correcting it.

You are responsible for keeping your account information and login credentials secure.

10. Children’s Privacy

Vikihub Learning is not intended to knowingly collect personal information from children in violation of applicable laws.

Where a course or educational service is intended for minors, appropriate consent or authorization should be obtained where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

11. Marketing Communications

Where permitted by applicable law, we may send you information about our courses, services, promotions, or updates.

You may unsubscribe from promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of promotional messages, we may still send important service-related communications, such as account, payment, security, or course notifications.

12. Data Sharing

We may disclose personal information when reasonably necessary:

  • To provide our services
  • To process payments or transactions
  • To operate and maintain our website
  • To provide technical or customer support
  • To protect the security of our website and users
  • To comply with legal obligations
  • To enforce our terms and policies
  • To protect our rights, property, or users
  • In connection with a business transfer or restructuring where permitted by law

We do not sell or rent your personal information to third parties.

13. International Data Transfers

Some service providers we use may process or store information outside Nigeria.

Where personal information is transferred to another country, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy and data protection requirements.

14. Data Protection and Nigerian Law

Where applicable, we seek to handle personal information in accordance with Nigerian data protection requirements, including applicable provisions of the Nigeria Data Protection Act (NDPA) and regulations or guidance issued by the relevant authorities.

Your rights may vary depending on applicable law and the circumstances of the processing.

15. External Links

Our website may contain links to external websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of external websites before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Vikihub through the contact information provided on learn.vikihub.ng.

Vikihub / Vikihub Learning

Website: learn.vikihub.ng

Last Updated: August 19, 2026