Privacy Policy

Last Updated: August 19, 2026

Welcome to Vikihub Learning, the online learning platform operated through learn.vikihub.ng.

At Vikihub Learning, we respect your privacy and are committed to protecting the personal information of our students, instructors, visitors, and other users.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you when you use our LMS.

By accessing or using learn.vikihub.ng, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you create an account, enroll in a course, make a purchase, contact us, or otherwise use the LMS.

This may include:

  • Full name
  • Username
  • Email address
  • Telephone or WhatsApp number where provided
  • Account login information
  • Profile information
  • Course enrollments
  • Course progress
  • Quiz and assessment results
  • Course completion records
  • Certificates issued
  • Payment and transaction information
  • Information provided when contacting customer support
  • Other information you voluntarily provide through the LMS

You should ensure that the information you provide is accurate and up to date.

2. Student Account Information

When you create an account on Vikihub Learning, we use the information associated with your account to provide access to the LMS.

Your account may be used to:

  • Log you into the LMS
  • Provide access to purchased or assigned courses
  • Track your learning progress
  • Record completed lessons
  • Record assessment results
  • Issue certificates where applicable
  • Provide account-related notifications
  • Provide customer and technical support

You are responsible for keeping your login credentials confidential.

3. Course and Learning Data

Because Vikihub Learning is an educational platform, we may collect information about your interaction with courses.

This may include:

  • Courses you enroll in
  • Lessons you access
  • Lessons you complete
  • Quiz attempts
  • Assessment results
  • Course completion status
  • Certificates earned
  • Date and time of certain learning activities

We use this information to operate the LMS, measure course progress, provide certificates, improve our educational services, and provide appropriate student support.

4. Payment Information

When you purchase a course, payment may be processed through a third-party payment provider.

Vikihub Learning may receive information such as:

  • Transaction reference
  • Payment status
  • Amount paid
  • Date of transaction
  • Course purchased
  • Payment method information necessary to identify the transaction

We do not intentionally store complete debit or credit card details on our LMS when payments are processed by a third-party payment provider.

Your payment provider may have its own privacy policy governing the processing of your payment information.

5. Automatically Collected Information

When you visit or use our LMS, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General website usage information
  • Technical information necessary for security and troubleshooting

This information helps us maintain, secure, and improve the LMS.

6. Cookies

Vikihub Learning may use cookies and similar technologies.

Cookies may be used to:

  • Keep you logged into your account
  • Remember your preferences
  • Maintain course and LMS functionality
  • Maintain shopping cart and checkout functionality
  • Improve website performance
  • Understand how visitors use the website
  • Help detect and prevent security issues

Some cookies may be provided by third-party services used on our website.

You can change your browser settings to block or delete cookies. However, disabling certain cookies may prevent some LMS functions from working correctly.

7. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Provide access to courses
  • Process course enrollments
  • Process and verify payments
  • Track course progress
  • Administer quizzes and assessments
  • Issue certificates
  • Provide customer support
  • Communicate important account information
  • Send course-related notifications
  • Improve our courses and LMS
  • Monitor and improve website performance
  • Detect and prevent fraud or abuse
  • Protect the security of our users and systems
  • Comply with applicable laws and legal obligations

We do not sell your personal information to third parties.

8. Communications

We may contact you using the email address or other contact information associated with your account for purposes such as:

  • Account verification
  • Password or account recovery
  • Course enrollment confirmation
  • Payment confirmation
  • Course-related notifications
  • Certificate notifications
  • Technical or security notices
  • Customer support

Where permitted by applicable law, we may also send information about new courses, promotions, or other Vikihub services.

You may opt out of promotional communications where an unsubscribe option is provided.

You may still receive essential service-related communications even after opting out of promotional messages.

9. Sharing of Personal Information

We may share or disclose personal information where reasonably necessary to operate the LMS.

This may include sharing information with trusted service providers that assist with:

  • Payment processing
  • Website hosting
  • Website security
  • Email delivery
  • Analytics
  • Technical services
  • Course delivery
  • Website functionality

We may also disclose information where necessary to:

  • Comply with applicable law
  • Respond to lawful requests from authorities
  • Protect our rights or property
  • Protect the safety of our users
  • Investigate suspected fraud or abuse
  • Enforce our Terms and Conditions

We do not sell or rent your personal information.

10. Third-Party Services

Our LMS may contain integrations, plugins, payment gateways, analytics services, or links to third-party services.

Those services may process information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

Vikihub Learning is not responsible for the privacy practices of third-party websites or services that we do not control.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no online service or electronic transmission can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account, including using a strong password and not sharing your login credentials with other people.

If you believe that your account has been compromised, please contact us as soon as possible.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our LMS services
  • Maintain student and course records
  • Maintain transaction records
  • Provide certificates and verification
  • Resolve disputes
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Protect our legitimate business interests

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information

Some requests may be subject to legal or legitimate business requirements.

To exercise a privacy right, please contact us using the contact information provided on our website.

14. Account Deletion

You may request that your Vikihub Learning account be deleted.

Before deleting an account, we may need to verify your identity and ownership of the account.

Please note that certain information may need to be retained where required by law or where reasonably necessary for legitimate purposes, such as financial records, fraud prevention, dispute resolution, or legal compliance.

Deleting an account may also result in the loss of access to courses, learning records, certificates, or other account-related information where permitted by applicable law.

15. Children’s Privacy

Vikihub Learning does not knowingly collect personal information from children in violation of applicable laws.

Where a course or educational service is intended for minors, appropriate parental or guardian consent should be obtained where required by law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

16. Nigerian Data Protection

Where applicable, Vikihub Learning seeks to process personal information in accordance with Nigerian data protection requirements, including the Nigeria Data Protection Act (NDPA) and applicable regulations or guidance issued by the relevant authorities.

Where you have privacy rights under applicable law, this Privacy Policy does not intend to remove or restrict those rights.

17. International Processing

Some third-party service providers used by the LMS may process or store information outside Nigeria.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate protections are applied in accordance with applicable data protection requirements.

18. External Links

The LMS may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices or content of those external services.

You should review their privacy policies before submitting personal information to them.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our LMS
  • Courses and services
  • Technology
  • Third-party services
  • Legal or regulatory requirements
  • Our privacy practices

When changes are made, we will update the Last Updated date displayed at the beginning of this page.

We encourage you to periodically review this Privacy Policy.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Vikihub Learning handles your personal information, please contact us through the contact information provided on learn.vikihub.ng.

Vikihub Learning

Website: learn.vikihub.ng

Last Updated: August 19, 2026